Saving does not complete properly
Posted: Mon Jul 26, 2021 1:33 am
We have received a bug report from a user of a PC game we have released.
The problem is that the game does not save properly.
When I looked at the SaveFile.es3 file provided by the user, it was a blank file.
I also looked at the SaveFile.es3.tmp file. It was just missing one } at the end.
When I added the }, it worked as a normal save data.
Note that the save location is Persistent Data Path.
For reference, the user is a Windows 10 user with a Japanese environment.
There are many users of this game, but so far he is the only one who has reported this problem, so I'm wondering if it originates from the PC environment.
Do you have any idea how to solve the problem?
The problem is that the game does not save properly.
When I looked at the SaveFile.es3 file provided by the user, it was a blank file.
I also looked at the SaveFile.es3.tmp file. It was just missing one } at the end.
When I added the }, it worked as a normal save data.
Note that the save location is Persistent Data Path.
For reference, the user is a Windows 10 user with a Japanese environment.
There are many users of this game, but so far he is the only one who has reported this problem, so I'm wondering if it originates from the PC environment.
Do you have any idea how to solve the problem?